Support
Need help? Find answers below or reach out directly.
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For questions, feedback, or technical support:
Common questions
How do I back up my data?
Go to Settings, then iCloud Backup. Make sure you're signed into iCloud on your device. Tap "Back Up Now" to create a backup. You can restore from this backup on any device signed into the same iCloud account.
How does the AI assistant work?
The AI assistant uses a local language model (Qwen3.5-2B, ~1.2 GB download) that runs entirely on your device. After the initial download, it works fully offline. It can analyze your spending, review budgets, and provide personalized suggestions — all without sending any data to external servers.
Is my data really private?
Yes. Cenno stores all data in a local SQLite database on your device. There are no accounts, no servers, no analytics, and no tracking. Even the AI runs locally. See our Privacy Policy for details.
Can I use Cenno on multiple devices?
Cenno is designed as a single-device app. You can use iCloud Backup to transfer your data when switching to a new device, but real-time sync between multiple devices is not supported.
What languages does Cenno support?
English, Chinese, Japanese, Korean, German, French, and Spanish.
Is Cenno free?
Yes, Cenno is free with no in-app purchases, subscriptions, or ads.